Returns & Exchanges
We want you to love your Minecraft gear, but if your items aren't quite right, you can return unworn and unwashed apparel within 30 days of delivery. Please note that digital codes and custom-printed merchandise are final sale and cannot be returned.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing